Gandhi's take on customers

ideaburger has this interesting post on CRM. Remember, Gandhi said this almost 65 years back, when customer centricity was not even a distant dream.

A Customer is the most important visitor on our premises.

He is not dependent on us.
We are dependent on him.

He is not an interruption on our work.
He is the purpose of it.

He is not an outsider on our business.
He is a part of it.

Read on, at ideaburger

Jay, from Bangalore

The making of Starbucks

Great businesses are built... one smile at a time. Build your business passionately, even ruthlessly, and the brand will happen. Like it happened at Starbucks.

In "Tribal Knowledge", Marketing and Customer Experience Guru John Moore explains the making of one of the greatest "Lovemark" brands ever - Starbucks.

Get the presentation here.

Jay, from Bangalore

ideaburger - the new blog

I started a new blog. Here is why...

Ideas work best when shared, and that's why I started Idea Burger.

Idea Burger believes that ideas can make a difference in shaping young lives and careers. People who search for career advice, career change advice, career advise,career advice for women, career advice forum, job advice, employment advice, careers advice, jobs advice,etc. may find this blog extremely useful, albeit indirectly.

Youngsters googling career salaries, salary advice,career research, career information, work advice, interview advice,career outlook,sales advice, cv advice,career pay, marketing career, marketing advice, etc. will find find interesting information in Idea Burger.

Those of you who blog and believe in the adage "Do no evil" are requested to link to this blog. That will help in spreading ideas far and wide.

If you happen to be looking for anything related to your career, including career education, job planning, career training, career website, job guide, career profile, career requirements, career skills, pay advice, career interview,career recruitment, career opportunities, career course, career planning, career guide, career help, etc., Idea Burger may have more to offer you than you expect.

You can also find valuable job tips, job help,training tips,career tips,employment help, careers guide,jobs guide etc. here.

Jay, from Bangalore